I can't log in to my ZividaX account

Problem: You enter your email/username and password, but you remain on the login page.

Solution:

  1. Make sure your email/username is correct.
  2. Check that your password is correct.
  3. Try refreshing the page.
  4. Clear your browser cache and cookies.
  5. Try another browser or device.
  6. If you recently changed your password, use the new password.
  7. If the problem continues, contact ZividaX Support.

Important: Never share your password with ZividaX Support or anyone else.

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